Privacy Policy: Venables Pest Control

Here at Venables Pest Control I understand how important your personal information is. I appreciate your trust in me to use that information carefully and sensibly.

This notice describes the privacy policy of Venables Pest Control.  By visiting Venables Pest Control’s website, you are accepting and consenting to the practices described in this Privacy Policy.


Controllers of Personal Information
Any personal information provided to or to be gathered by Venables Pest Control is controlled primarily by Christopher Venables, Venables Pest Control. Only relevant staff members and my marketing team will have access to your data.

What Personal Information about its visitors Does Venables Pest Control Gather?
The information I learn from visitors helps me personalise and continually improve your experience at Venables Pest Control.
I use the information to communicate with you about offers, products and services, update my records and generally maintain your accounts with me, display content such as customer reviews and recommend businesses and services that might be of interest to you.

Here are the types of information I gather.

Information You Give Me:
I receive and store any information you enter on my website or give me in any other way. You can choose not to provide certain information but then you might not be able to take advantage of many of my features. I use the information that you provide for such purposes as responding to your requests, customising future offers for you, improving my site and communicating with you.

Automatic Information:
I receive and store certain types of information whenever you interact with me. For example, like many websites, I use “cookies” and I obtain certain types of information when your Web browser accesses Venables Pest Control. Several companies offer utilities designed to help you visit websites anonymously. Although I will not be able to provide you with a personalised experience at Venables Pest Control if I cannot recognise you, I want you to be aware that these tools exist.

E-mail Communications:
To help me make e-mails more useful and interesting, I often receive a confirmation when you open e-mail from Venables Pest Control if your computer supports such capabilities. If you do not want to receive e-mail or other mail from me, please let me know by either contacting me or unsubscribe using the link at the bottom of an e-mail, or you can contact me and I will remove/delete you from my communications list.

What about Cookies?
Cookies are most often small text files that websites may put on your computer whilst you are browsing. Cookies are used for many different purposes. For example, they can:

• help search engines remember that you want your search results in English;
• help a website remember your preferences so that you don’t need to customise it every time;
• help my website to deliver a better service by showing you the content most relevant to you;
• identify and resolve errors so that the site is improved for everybody;
• analyse how well a website is performing.

The most common function of cookies is to remember bits of information that help make browsing the web easier and more hassle-free for you.

Here is an example of a cookie:
• Name: AnyCookieNameAtAll
• Value: 1234a5b678d9%}45
• Domain:
• Expires: 17th May 2018

The cookie explained:
• Name = The name of the cookie
• Value = The piece of information that the cookie is created to store
• Domain = The website where the cookie is used
• Expires = The date when the cookie will be deleted from your web browser

All modern browsers do have tools to help you delete or block cookies. But it’s important to remember that many websites need cookies to function properly. By deleting or blocking cookies, you could also block certain personalised features and you may not be able to take full advantage of some of the website’s features.

Does Venables Pest Control share the Information it receives?
No I don’t. I never share your personal information. Information about my visitors is an important part of my business and I am not in the business of selling it to others.

I will never share your information with any other organisations for marketing, market research or commercial purposes, and I do not pass on your details to other websites or third parties. Although I may pass on your personal information if I have a legal obligation or required by law to do so, or if I have to enforce or apply my terms and conditions on agreements. By supplying your personal information, you agree to this.

Where your data is stored
I store your data on my secure servers which are UK & USA based. Any paper documents will be shredded and disposed of securely if not required to be kept, and any paper documents kept at Venables Pest Control are stored securely. Your data can only be viewed by my staff. By submitting your personal data, you agree to this.

Keeping your data secure and disclosing your information
Transmitting information over the internet is generally not completely secure, and I am unable to guarantee the security of your data. Any data you transmit to me is at your own risk. I have procedures and security features in place to keeping your data secure once I receive it but cannot be responsible for data transmitting over the internet.

IP Addresses
I use IP addresses to analyse trends, administer the website, track users’ movements, and to gather broad demographic information for aggregate use. IP addresses are not linked to personally identifiable information.

Links to other websites
My website contains links to and from other websites. This privacy policy only applies to my website not to any external linked websites. For example, I may use links from other websites in my news section or for information purposes.

Following a link to another website
If you go to another website that I provide a link to, you should read the privacy policy on that particular website to find out how it collects your information and what it does with it thereafter. I cannot be held responsible for data collected on any other website apart from my own.

Following a link to my website from another website
If you come to my website from another website, I may receive personal information about you from the other website. You should read the privacy policy of the website you came from to find out more about this.

Notification of Privacy Policy Changes
I will update my privacy policy as changes require. Please note it is your responsibility to check Venables Pest Control privacy policy online to keep up to date with any changes therein.

Complaints or Enquiries
Venables Pest Control endeavours to meet the highest standards when collecting and using personal information. I take any complaints I receive about this very seriously. I encourage people to bring it to my attention if they think that my collection or use of information is unfair, misleading or inappropriate. I would also welcome any suggestions for improving my procedures. If you wish to complain about this policy or any of the procedures set out in it, please contact me, Christopher Venables on 07500 668521 or email

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